Food solutions expo FAQs
Food Solutions Expo FAQs
Expo week
When will I receive my hotel confirmation?
All SpartanNash customers should have received their hotel confirmations by Friday, July 12. SpartanNash Associates will receive their confirmations the week of Monday, July 15. If you have questions regarding your hotel accommodations, please email [email protected].
What attire is recommended for different events?
Dinner & Awards Gala: Attire for Tuesday’s event is cocktail or business casual. This is your opportunity to dress up for a gala-style event, or wear whatever makes you most comfortable.
Dinner, Beer & Wine Showcase & After Party: Attire for Wednesday night’s event is casual.
All other Expo events: Attire for all other Expo events is business casual.
All attendees will receive Know Before You Go information containing everything else you need to know before Expo week.
How do I update my registration?
If you would like to update your registration, please email [email protected].
I’m not attending in person – how do I get added to the Expo Order Portal to place orders virtually?
If you are a SpartanNash customer and need to be set up to order in the Online Order Portal, please contact your account sales manager and email [email protected].
How do I download the 2024 Expo event app?
How do I get around construction near the Amway Grand Plaza Hotel?
Please note that due to construction, all Amway Grand Plaza Hotel arrivals and departures will be routed through the JW Marriott bus loop (located near the Amway valet loop/check-in area).
Where do I park?
If you are driving to the DeVos Place and are not staying overnight, you can park at the DeVos Place Ramp or Government Center Ramp.
DeVos Place Ramp
238 Michigan St. NW
Grand Rapids, MI 49503
Government Center Parking Ramp
300 Monroe Ave NW
Grand Rapids, MI 49503
Registration
Who is invited to the SpartanNash Food Solutions Expo?
All SpartanNash customers and suppliers are invited to join us for the SpartanNash Food Solutions Expo.
How do I register?
Contact your account sales manager or category manager for more details on how to register.
What is the cost to attend?
For our independent customers, SpartanNash will arrange and cover the cost of flights, hotel accommodations, all meals during the Expo, and entertainment. For our customers driving to/from Grand Rapids, we will reimburse mileage.
For our suppliers, SpartanNash will provide two tickets to each event. The cost of travel and hotel accommodations are covered by the vendor.
When does the Food Solutions Expo begin?
This year, the 2024 Food Solutions Expo officially kicks off at 6 p.m. on Tuesday, July 23 with the Opening Ceremony.
What does SpartanNash do with leftover product from the show?
SpartanNash suppliers are encouraged to join us in donating all leftover product to Feeding America of West Michigan. All floral arrangements are donated to the West Michigan Veterans Home.
Will there be any awards or giveaways?
The Opening Ceremony will feature our customer Vision Awards and supplier Impact Awards. There will be giveaways throughout the event for attending customers.
How do I get event communications for the Food Solutions Expo?
If you need to be added to the communication list for the event, please contact your account sales manager or category manager, or email [email protected].
Do I have to be a SpartanNash customer to attend the Food Solutions Expo?
Yes, the Food Solutions Expo is open to our current SpartanNash customers.
Is there a limit to how many people I can register?
Each customer will submit one registration per company; at the end of the first entry, you will be prompted to add additional attendees before submitting your form. Please note: This event is an opportunity for strategic buying and networking opportunities, and we encourage you to register only attendees prepared to invest their time in all we have to offer.
Show floor
What are the hours of the show?
The GM/HBC preview will be open on Wednesday, July 24 from 8:30-11 a.m. and the full Expo show floor will be open Wednesday, July 24 from 2-6 p.m. and on Thursday, July 25 from 8 a.m. to 2 p.m.
When can vendors begin setting up their booths?
Please review the Supplier Guide for all vendor booth instructions and timelines.
How many samples can I take from the show floor?
SpartanNash Associates and vendors are not permitted to take samples from the show floor. There are no limits pertaining to customer sampling.
How do I place orders at the show?
Product ordering will be available at designated ordering areas and at each vendor booth on the show floor.
Is there a mobile app for the event?
To ensure everyone is in the know at this year’s Food Solutions Expo, you can access the event agenda, details and show catalogue from the event app. Download the Perenso Event Explorer app from the App Store or Google Play and search for the Food Solutions Expo as indicated in your Know Before You Go guide. You can log in using your provided Expo Order Portal username and password. Please enable push notifications to receive the most up-to-date details.
Can I see which vendors will have booths prior to the event?
Yes, the Expo Order Portal will be open July 9-Aug. 7 and all attending vendors will have products available to view. More information will be provided as the event approaches.
What should I wear to the Food Solutions Expo?
Please reference the Know Before You Go guide for suggested attire.
Education
Where can I find information about the speakers and educational sessions?
View the educational sessions page for details about Expo speakers and educational sessions. More details will be shared with registered attendees closer to the event.
I want to be a speaker! How can I be included in your program?
Please email [email protected] for all inquiries.
Will sessions be available after the show?
The educational sessions are a perk for attending customers and will not be recorded.
Venue and travel
What is the address for the DeVos Place?
DeVos Place Convention Center
Where should I park if I am driving to the event?
If you are driving to the DeVos Place and are not staying overnight, we recommend parking at either the DeVos Place Ramp or Government Center Ramp.
- DeVos Place Ramp
238 Michigan St. NW
Grand Rapids, MI 49503 - Government Center Parking Ramp
300 Monroe Ave NW
Grand Rapids, MI 49503
When should I arrive in Grand Rapids?
All SpartanNash customers should plan to arrive in Grand Rapids, Mich. by 2 p.m. on Tuesday, July 23.
How do I get to the Expo?
For customers: SpartanNash will cover all ground transportation, including transportation to and from the airport, etc. You will receive additional details about ground transportation in Grand Rapids as the event approaches.
How do I make a hotel reservation?
For customers: There is no need to book any flights or hotel rooms yourself! Hotel and airline accommodations will be booked on your behalf through the registration process.
For vendors: SpartanNash has arranged for a limited-time room block. Once attendee registration is complete, your email confirmation will provide direct links to book through the hotel.
Where can I find my Know Before You Go guide?
The Know Before You Go guide will be sent to you in July. Please email [email protected] or contact your account sales manager or category manager if you cannot locate the information.
How do I get my attendee badge?
You will pick up your attendee badge when you check in at the registration booth at DeVos Place. Please note: Your badge is considered your ticket to the Expo, and you are required to wear it at all times during the Food Solutions Expo. If you are not wearing your badge, you will not be granted access to the Expo floor or any scheduled events.
Where do I go for medical services?
If you need non-emergent medical services for any non-emergent issues or illness, please check in at the registration counter or hotel front desk.
Exhibiting and sponsorship
How can a SpartanNash supplier get more exposure at the show?
Please contact your category manager to discuss New Item Showcase, sponsorship opportunities and more.